Tide Log Support

Need help with Tide Log? We're here for you.

CONTACT For any questions, issues, or feedback, email us at: [email protected]

We aim to respond within 2–3 business days.

FREQUENTLY ASKED QUESTIONS

How do I add a grant? Tap the + button on the home screen. You can type the details in manually, or use AI: snap a screenshot of a grant page, or paste a link, and Tide Log will fill in the details for you.

How do deadline reminders work? When you add a grant with a deadline, Tide Log can remind you before it closes and add the deadline to your phone calendar. Make sure notifications are enabled in your device settings.

What is Tide Log Pro? Tide Log Pro unlocks the AI features — screenshot import, link import, and eligibility extraction. It comes with a 7-day free trial, then renews monthly. You can cancel anytime in your iPhone's Settings → Apple ID → Subscriptions.

How do I cancel my subscription? Open Settings on your iPhone → tap your name → Subscriptions → Tide Log → Cancel Subscription.

How do I delete my account? Open the app → Account Settings → Delete Account. This permanently removes your account and data.

How is my data protected? Your data is stored securely and is only accessible by you. See our Privacy Policy for details.